13
June 2008
Financial Times, Deutschland
Dr. Nikolaus Förster
Features Editor
When
Gandhi asked for money, the Birlas came to
his aid. The family financed Indias
struggle for freedom and rose to become one
of the most powerful dynasties in Asia. Chairman
Kumar Birla is proud of this heritage
but still does almost everything differently
from his predecessors.
He
has to fight back the tears when he sees
his fathers corpse for the last time
on this hot, sticky day in Mumbai. Kumar
Mangalam Birla has slipped on a white kurta,
a collarless, lightweight shirt and has
also wound a dhoti round his legs
as Mahatma Gandhi once did. Thousands have
come to bid farewell to the richest man
in India: Aditya Vikram Birla, the head
of the entrepreneurial dynasty, which financed
its independence movement, is dead. He died
of cancer, at the age of 51. The father
now lies in state in Banganga, the centuries-old
crematorium space at the southern tip of
Mumbai. Steps lead to the stone basin where
the water has been replaced with ashes and
which is surrounded by Hindu temples and
high-rise buildings. There is nowhere else
in the economic hotspot that is as quiet
as it is here.
The
son touches his fathers face for the
last time. He is wearing a brown suit, his
favourite suit, for his last journey. Birla
sprinkles the corpse with water and lights
the pyre.
It
is that day at the beginning of October
1995, on which the stock exchange in Mumbai
opens 90 minutes late for the first time
in its history out of respect for
the deceased.
Kumar
Birla is alone. It is now coming to him,
the son, the heir. The 28 year-old, who
seems so modest with his gentle voice and
his perfectly parted hair. How is he to
run one of the most powerful economic empires
in Asia?
The
following morning, the young Birla plunges
into the raging traffic. He drives to the
office as if nothing has happened. Business
as usual. But its all different. The
patriarch is dead. The situation is critical.
Months later, managers are still bursting
into tears and leaving the room if the fathers
name is mentioned. A trauma. How can he
follow in his fathers footsteps, one
of the most successful entrepreneurs of
his generation?
"That
was a difficult period for him, remembers
Birlas wife Neerja. He had to
deal with people, who were two or three
times his age. The pressure was unbelievably
intense, says Amit Chandra, MD of
Bain Capitals Indian operations. There
was also a great deal of scepticism within
the company.
A
decade later, the sceptics have been silenced.
Kumar Birla Indias youngest
billionaire, at the age of 40 has
boosted the Aditya Birla Groups sales
from USD 1.5 billion to USD 28 billion.
Anybody operating globally today can
no longer afford to disregard India,
says Birla. Increasing consumer demand,
the engineers, the factories and right in
the middle, Birla himself, who embodies
one of the countrys most influential
dynasties. The family, which initially earned
its money in cotton trading, has left its
mark all over the country. Aluminium, copper,
cement its empire is expanding continuously.
Universities, foundations and temples bear
the Birla name. They operate Indias
fourth largest chain of schools, 18 clinics
and start hundreds of social projects.
The
Birlas have come to terms with the powers-that-be
for decades, have grappled with socialist
premiers. They now have to deal with a more
slippery opponent: the market, which will
not let itself be schmoozed, does not show
its colours and is not remotely interested
in the past.
The
young Birla is taking the bull by the horns,
is filling key positions with new staff
and is reforming the Group step by step.
The old, cyclical commodities business is
no longer sufficient. Birla is moving into
new markets, is seeking contact with consumers.
Mobile phones, loans, insurance
policies, supermarkets.
Today, 100,000 people work for Birla in
20 countries: at a mobile
phone provider in Mumbai, a
carbon factory in the Chinese city of
Dashiqiao, a copper
mine in Queensland, Australia, or an
aluminium
plant in Nachterstedt, Saxony-Anhalt.
Three dozen companies belong to the Group.
He has made the right decisions strategically,
says Rajeev Gupta, head of the investment
company Carlyles Indian operation.
Not every chairman of the major conglomerates
has managed to do this.
Kumar
Birla embodies Indias ambition to
rank among the worlds greatest. He
has long played in a league with the 70
year-old industrialist Ratan Tata or the
61 year-old founder of Infosys, Narayana
Murthy only he is far younger. He
has not merely preserved his fathers
legacy, says investor Chandra, he
has transformed it into something new.
Into a Group that is profitable, is expanding
rapidly, pays its employees according to
their performance and has every employee
sign a canon of values: anybody indulging
in any bribery or corruption has to go.
Growth can never be an end in itself,
warns Birla, whose country is in the process
of becoming an economic superpower. Kumars
ability to combine new ideas and traditions
is impressive, says billionaire Murthy.
He is quiet and prudent. Vimal
Bhandari, who runs the Indian operations
of the insurance company Aegon, describes
him as the human face of capitalism.
And right in the middle, as if tradition
triumphed over modernity there, he boasts
a luxuriant, black moustache.

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Be
brave! And dont look back!,
were the last words that the dying Aditya
Vikram whispered in his sons ear in
1995 before falling into a coma in the Johns
Hopkins Hospital in Baltimore. The best
specialists were powerless in the face of
the aggressive cancer that devoured his
body, starting with the prostate, then moving
on to the spine and the lungs.
Anybody
of any rank or consequence in Indian society
came to the funeral in Mumbai. Ministers,
entrepreneurs, celebrities. At the head
of the funeral procession, which trundled
through the streets with the flower-bedecked
corpse, walked Kumar Birla. The dust
has to settle first, he whispered
to the head-hunter Tarun Sheth, who was
among the mourners. But then I need
your advice. Some things had to change.
The
son spent a year looking at the companies,
travelling from factory to factory, talking,
receiving, and listening. Then the staff
got to know him. The new boss is not the
old one: he hired managers from multinational
groups and broke with the tradition of employing
staff into old age. Birla created space
for new heads. 350 managers had to go, in
future staff were to retire at 60. That
was a shock for the company, says
Sheth. The average age of managers
fell from 54 to below 40.
Birla
is not afraid of closing factories if they
can no longer withstand cheap competition
from China. Sacrilege. One doesnt
throw good money after bad, says Birla.
Rather we should invest in businesses
offering high growth rates. A matter
of course. How radical for a company whose
managers were measured for decades by their
loyalty to the patriarch and not on their
performance. The numbers man Birla insists
on good results, efficient processes
but does not want to alienate anybody. He
offers managers, who are not pulling their
weight, other posts. I am not a rebel,
he says, but neither am I am conformist.
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Birla
has known the empire from childhood. He
has seen how three generations run their
companies independently of each other: his
legendary great-grandfather Ghanshyam Das
Birla, who financed Gandhis freedom
movement as a young industrialist; grandfather
Basant Kumar, who expanded the empire after
the war; and father Aditya, who expanded
internationally and rapidly outdid his predecessors
as entrepreneurs. It is as if Ive
been at a business school since the age
of 15 or 16.
Aditya
Birla left nothing to chance; he took his
son with him to meetings. I wrote
notes for myself, if I didnt understand
something, remembers Kumar Birla.
Time became short once the father knew that
he was suffering from cancer. Aditya made
his son familiar with important appointments
and urged him to act more autonomously.
Kumar was to lead negotiations, make decisions.
Scarcely
anybody suspected how rapidly the son would
take over and how great the changes would
be. Since the son was no alpha animal. He
feared and idolised his father like
the others. I was afraid of him, too,
he says. Nobody dared to contradict the
boss. When he rang, employees at the other
end of the line instinctively leapt up from
their chairs. He could be as hard
as nails, says Kumar. And yet the
father allowed him a great deal of freedom
and gave him self-assurance. When the son
did badly in an examination, Aditya set
his mind at rest. Think of the next
examination and dont let yourself
be upset by what happened today. This
is advice, which the son repeats virtually
word for word years later: he tells MBA
graduates that good executives leave
past mistakes behind them, learn from them
and turn to the future.
Aditya
Birla knew exactly how it had to look. The
son acquiesced. He said yes when the father
advised him to train as an accountant. Yes,
when his father urged him to study for a
Bachelor of Commerce degree. Yes, when the
father chose 18 year-old Neerja Kasliwal,
the daughter of a textiles industrialist,
as his wife and planned the wedding with
5,000 guests down to the most minute detail.
Aditya appointed dozens of Birla managers
to the wedding committee. And Kumar said
yes when the father sent the young couple
to London for two years; Kumar was to do
an MBA. The son did what was expected of
successors in traditional entrepreneurial
Marwari families from Rajasthan. I
trusted my fathers judgement so it
never even occurred to me to say no.
But
the son had to follow his own path. He took
the first steps in London, in the neo-classical
rooms of the Business School at Regents
Park. He began to suspect how much his own
company needed to change. The time
spent in London gave him a completely new
perspective, says the head-hunter
Sheth. Especially since the world around
him was being turned upside down. In 1991,
the new government in Delhi brought itself
to take a spectacular step: it abolished
the planned economy, opened the insular
economy to competition and foreign capital.
Software entrepreneurs became billionaires,
the old economic elites conquered new markets.
It was a second economic revolution
following political independence in 1947.
Birla
carries a liability around with him, an
inheritance worth billions. And a great
name, which is associated with the struggle
for independence. I have great confidence
in your benevolence and that of your brothers,
wrote Gandhi to Kumars great-grandfather.
Rich people like you can be easily
counted on the fingers of one hand.
The two met for the first time in 1915:
spirit and capital, a great soul and great
riches. United in the struggle against the
arrogance of their British colonial masters.
And in the desire for independence. Birla
financed Gandhi, Gandhi ennobled Birla.
They wrote to each other almost every week.
The man in loincloth often retired to Birlas
palatial house in the centre of Delhi. When
he stepped into the garden for evening prayers
there shortly after 5.00 p.m. on 30 January
1948, three shots hit him in the chest.
The corpse lay in state on the veranda before
it was burnt. Today, the Birla residence
is a museum dedicated to Gandhi. I
am proud to be a member of this family,
says Birla.
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Young
Birla links the story by having the values
of Gandhi and the famous name of his father.
Kumar has resurrected him; he has combined
all the companies under the umbrella of
the Aditya Birla Group. On 14 November 1996,
when his father would have been 53 years
old, the son launched the Groups new
logo: a rising sun. The message was that
the future had just begun. A stroke of genius
by the son, whom so few credited with real
greatness, and homage to the father: Aditya
is the god of the sun in Hindu scripture.
The
symbolism is ubiquitous. A cubist steel
sculpture of a larger-than-life figure about
to leap into the heavens with only his toe
touching the earth stands before the Groups
head office. In the executive suite on the
fifth floor, marmoreal rays project from
the ceiling into the rooms and the heavy
wooden tables are decorated with the fathers
initials. Birla rarely comes through the
huge main entrance and the stone foyer with
the flower-bedecked busts of his father.
If he drives up in his BMW 5 series car,
he uses the glass-covered side entrance
and the silver-clad lift to reach his office.
Flunkeys in livery flit through the air-conditioned
corridors, the walls are hung with paintings
by Indian artists, in between a sculpture
of Ganesha. The Hindu god with the head
of an elephant, pendulous abdomen and four
arms is supposed to remove obstacles from
ones path.
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The
grandfather Basant Kumar Birla, who was
devoted to his grandson when he was still
a child, had his office on the same floor.
My height and weight were measured
constantly, remembers Kumar. Grandfather
noted the figures in his diary. He worried
constantly that I was too thin. Today,
the 87 year-old is responsible for several
listed groups worth billions. We run
these companies independently of each other,
says the grandson. This was always
the case with us.
In
the meantime, the grandfather has publicly
declared that he will bequeath his companies
to Kumar. He will resign at 90 at the latest,
then the Groups turnover will increase
once more. Kumars private fortune
is estimated at over USD 10 billion. He
ranks 76 in the Forbes list of billionaires
and is trending upwards. However, Birla,
who is a vegetarian and does not drink alcohol,
has little in common with the billionaires,
who relish flaunting their wealth and surround
themselves with Bollywood beauties. Like
brewery king Vijay Mallya, who has acquired
a Formula 1 team in addition to a cricket
team. Or petroleum tycoon Mukesh Ambani,
who is in the process of building a 200
m high house, costing EUR 750 million, for
his family of five and 600 servants.
Four
years ago, Birla moved from his apartment
to a villa in the south of Mumbai, in upmarket
Carmichael Road, which meanders up the Cumballa
Hill, where the billionaires Ratan Tata
and Mukesh Ambani also live. This is where
the countrys greatest entrepreneurial
families meet in close proximity. Birla
has had an underground garage built, his
own cinema and a swimming pool on the roof.
It is an oasis to which he retires when
he leaves the office and comes home to his
wife and children. I should spend
more time with them in future to ensure
they get to know me better and we establish
closer links. A long-standing reproach.
In 1999, when he took a holiday again for
the first time almost four years after his
fathers death, he was shocked. I
almost seemed a stranger to my daughter,
he remembers. If felt as though I
had landed in somebody elses family.
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Birlas
daughter Ananyashree is now 14 years old,
plays football and has a passion for chess
she recently played at a tournament
in Budapest. His son Aryaman Vikram, whom
biographers are already marking as the next
head of the dynasty in family trees, is
11 years old; the youngest daughter Advaitesha
four. Kumars mother Rajashree, who
lives in the same house, complains that
her son takes too little holiday.
He
can still remember clearly the times when
he travelled with his father in Darjeeling
or Kashmir. He has not forgotten how he
tramped through the Matheran forests in
pouring rain, how he squeezed into canoes
or conquered the Sandakhphu, a 3,500 m high
mountain near Mount Everest, in a jeep travelling
over rocky paths. I prefer to stay
in a noisy city pulsating with life than
lie on the beach or go into the mountains.
Ideally in London. The Birlas still have
their own apartment there. The couple go
to the theatre or to restaurants and enjoy
ambling through Hyde Park or Green Park.
You can do a great deal there but
also simply chill out alone.
Only
no spotlights. Kumar is very shy,
says investor Chandra. At parties
he prefers to stand quietly alone, talks
to people he knows or simply thinks.
Birla says, I am happy if I can go
straight home from work.
He
spends two hours with a spiritual teacher
every Wednesday. Together with the guru,
he interprets philosophical texts, recites
and meditates. I am not deeply religious
but I am religious to some degree,
says Birla. This is traditional. Each factory
has its own Hindu temple. Neither should
the dozens of monumental prayer sites, which
the Birlas have constructed throughout the
country, be forgotten. It has been a necessity
for the family, to disseminate a kind
of religious mentality, the great-grandfather
once said. Kumar Birla is more restrained.
A persons beliefs are something personal.
The only religion that is important
is passion for the company. However,
spiritual experience helps people to be
strong and companies with better corporate
governance and values-based management are
valued at up to 20 to 30 per cent higher
by the markets.
Good
corporate management, values, and spirituality
these are the themes, with which
he tries to score. Birla, the good industrialist,
who does not put returns above everything
else and rejects unbridled capitalism. Not
all investors appreciate that. He
will never be a loser, days Aegon
boss Bhandari, but neither will he be as
successful as the Mittal clan, who are forging
the worlds greatest steel combine,
or the Reliance Group, which went public
in spring. Birla will always exploit far
in excess of 70 or 80 per cent of potential
but never more than 90 per cent.
Is
it possible to be a good man and a successful
one at the same time? In the post-war years,
when Indias banks were nationalised
under socialist governments and companies
were the subject of general suspicion, this
was practically ruled out. Capital was viewed
as evil. Birla is convinced that today,
the perception has changed and tells a story:
Many years ago, when the Pope died
and was en route to heaven, his new home,
he met an entrepreneur. When the archangel
allotted the Pope an apartment with the
keys and allotted him a large house, the
entrepreneur was distraught. There must
be a mistake, he explained to the archangel.
He was only an entrepreneur, the other chap
was the Pope! Yes, I know, answered
the angel. But we already have 200
popes up here and you are the first
entrepreneur, whom we are welcoming to heaven.
When
Kumars father Aditya Birla went to
Boston to study at the beginning of the
1960s, the great-grandfather gave him some
advice: Only eat vegetarian food,
do not drink alcohol, do not smoke, go to
bed early, marry early, put the light out
when you leave a room, develop regular habits,
go for a walk every day, spend time with
your family. And, in particular, never be
extravagant.
If
the great-grandson had to give an account
of his moral conduct today he would
not be embarrassed. The recipe, which has
made the Birlas rich, still applies. Even
the 10 millimetre calibre Swiss Morini pistol,
which Birla uses for target practice at
weekends, helps his concentration.
Kumar
Mangalam Birla, who has learnt to say no,
has shown them all, the sceptics, the rivals,
his family and himself.
And
he has unconsciously taken the path that
a Muslim cleric from Sri Lanka prophesied
for him. The religious guide told his grandparents
that the three year-old would become seriously
ill at the age of seven. In fact, doctors
subsequently diagnosed a serious bout of
meningitis and the family feared for the
boys life. Kumar survived. The second
prophecy was quickly forgotten. The man
indicated to the Birlas that the boy would
subsequently become the No. 1.
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